General Conditions of Sale
These conditions of sale are concluded on the one hand by the company SURLUXE, registered in the Nanterre trade and companies register under number 811479575,
and on the other hand, by any natural or legal person wishing to make a purchase via the website www.mdcibeaute.com of "SURLUXE" hereinafter referred to as "the PURCHASER".
OBJECT
These provisions are established in order to govern the conditions of sale between SURLUXE and buyers on this website.
The buyer acknowledges accepting without reservation the conditions of sale, which SURLUXE may modify at any time.
PRICES
SURLUXE reserves the right to modify the prices and rates appearing on the website www.mdcibeaute.com .
ORDERS:
The placing of an order by the BUYER signifies and entails acceptance of these general conditions of sale.
Orders are made at the price listed on the website www.mdcibeaute.com at the time of ordering.
Orders and their payment are made through the protected Shopify software, depending on available stocks.
RIGHT OF WITHDRAWAL:
The BUYER has a withdrawal period of fourteen days from the delivery of their order.
In the event of a request by the BUYER for an exchange or refund, the returned product(s) must be sent (at the BUYER's expense pursuant to Article L. 121-20) to SURLUXE, at the following address: 3 allée des lilas – 92150 Suresnes - France.
Exchange or refund will only be possible for unused products, in perfect condition, in their original packaging, unopened, cellophane unsealed and intact.
Payment :
An order is considered accepted only after full payment of the fixed price.
Payments will be made through Shopify software.
Deliveries
Deliveries are made to the address indicated by the BUYER.
The risks are the responsibility of the BUYER as soon as the products have left the premises of SURLUXE, which entrusts their delivery to third-party companies such as DHL or La Poste.
In the event of damage during transport, it is up to the BUYER, upon receipt of a clearly damaged package, to refuse delivery.
Orders that are returned to us because they are not collected by customers due to unpaid customs fees or other reasons will be partially refunded with deduction of shipping costs and return costs (twice the amount of the initial shipping costs) + flat-rate compensation of €20.
Transport delays and complaints
SURLUXE cannot be held responsible for delivery times.
A delay in delivery cannot under any circumstances justify the cancellation of the order.
In the event of loss of a package during transport or receipt of a damaged product, SURLUXE may be liable to issue a complaint to the carriers responsible for delivery but is in no way responsible for the speed or content of their response.
Problems encountered during the delivery of an order are beyond the control and control of SURLUXE, which is required to wait for the results of these complaints before proceeding with the exchange/return of the replacement product/package.
Disputes:
These conditions of the site www.mdci beaute.com are governed by French law and any dispute or litigation that may arise from the interpretation or execution of these will be under the exclusive jurisdiction of the Nanterre court. The reference language for the settlement of any disputes is French.
Personal data
In accordance with the law of January 6, 1978 relating to information technology, files and freedoms, BUYERS have a right to access and rectify data concerning them,
They may also, by notifying SURLUXE, refuse the disclosure of their contact details.
SURLUXE reserves the right to collect information about BUYERS.
Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts.